Privacy Policy

Mahcool ("we", "us") operates the website mahcool.com. This policy explains what information is handled when you visit the site or contact us.

Information we collect

• Website visits: this site does not use cookies and does not collect personal information from visitors. We use privacy-preserving, cookie-free analytics (Cloudflare Web Analytics) to understand aggregate traffic. It does not track individuals or build profiles.
• Contact form: if you use the contact form, we receive the details you choose to send: your name, email address, optional company name, phone number and message, and, if you used it, your answers to the friction estimate on the same page. The message is delivered to our inbox by our email delivery provider, Resend, acting as a processor. We use it solely to respond to your enquiry.
• Contact by email: if you email us at enquiries@mahcool.com, we receive the information you choose to send (your email address and message). We use it solely to respond to your enquiry.

How your information is used

Information from enquiries is used only to communicate with you about your enquiry and any subsequent engagement. We do not sell, rent, or share your information with third parties for marketing.

Data retention

Enquiry emails are retained for as long as needed to handle your enquiry and any resulting business relationship, after which they are deleted.

Third-party services

This website is hosted by Cloudflare, our email is provided by Microsoft 365, and contact form messages are delivered by Resend. These providers process data in accordance with their own privacy policies and applicable data protection law.

Your rights

Under UK data protection law (UK GDPR), you have rights over your personal data, including the right to access, correct, or request deletion of information we hold about you. To exercise these rights, contact us at enquiries@mahcool.com.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact

Questions about this policy: enquiries@mahcool.com.